Cat Boarding for Diabetes and Other Complex Medical Needs
The Cat Complex is your first choice in Chatswood and across the Northern Beaches for cat boarding designed around the needs of your cats, no matter what their medical or dietary requirements may be.
The Cat Complex Is Not Ordinary Cat Boarding...
...because your cat is not ordinary.
We provide fully vet-supervised cat boarding in Chatswood, for even the most complex boarding requirements due to ongoing medical conditions or medication requirements. We also make sure the boarding environment is clean, quiet, safe, and very low-stress for your cat.
We also appreciate that cats from a multi-cat household might prefer to stay together, so we also have double cabanas available to help the transition from home to The Palace Sanctuary.
Just as importantly, we are cat people from top to bottom. Whether you come for vet services or grooming, you'll never see anything but cats. We've been a specialist cat boarding, grooming and veterinary business for many years, so we know cats almost better than we know people.
And we don't just do complex medical boarding, we can board any cat, and give them the same love and attention.
Book your diabetic or other medically complex cat to stay with us at cat boarding prices, not animal hospital prices.

How The Cat Complex Turns Ordinary into Extraordinary

Cats are complex creatures, and this leads to complex medical requirements, especially as they get older. At this point, many people choose to sacrifice their travel plans, or board their cats in cat or animal hospitals, which can mean significant cost. But your cat living with diabetes or other medical conditions doesn't need to be the burden for both of you that it once was. It's the same with dietary requirements, where it's often difficult to fully trust a cat sitter or regular boarding facilities.
The better option is the kind of purpose-built, specialist boarding service for cats with complex medical or behavioural needs that we provide at The Cat Complex. We call our boarding system Advanced TLC. This is what is missing from most vets and boarding facilities, but we treat all cats as individuals and as friends.
Overseen by Dr. Kim Kendall, a cat vet with many years experience and creator of the Complex Cat Safety environment, we can provide consistent, documented care for cats with complex health needs, in turn giving you confidence and peace of mind while you're away. All cats are medicated properly, supervised closely, and under the care of a registered vet with decades of experience. We document everything we do, to make sure your cat's usual vet has a full record of the continuity of care.
We can care for almost any condition, and boarding diabetic cats in particular can be very difficult due to the level and timing of care, medical treatment, diet etc., that is often required. We are able not just to care for even the most difficult diabetic cats, but all others with complex dietary needs or simply in need of regular medication.
Our boarding premises is guaranteed flea-free. We achieve this by assessing every cat on arrival. If your cat arrives free of fleas, we guarantee it will leave free of fleas.
All our cabanas are in-air conditioned rooms, and have warm surfaces, hiding spaces for shy cats, and will have no other cats in view. If you have paired cats, we have double "rooms" available to reduce stress or separation anxiety. It's also possible to leave your cat carrier with us to provide some degree of home-away-from-home familiarity.
We know that there's no one-size-fits-all solution to complex boarding or cat care, so what you pay will be entirely dependent on the specific needs of your cat. There will be no hidden surprises.
Which Conditions Can We Manage?
- Z Diabetic cats requiring insulin
- Z Cats with kidney disease needing prescribed diets or regular medications
- Z Cats with hyperthyroidism, heart disease, epilepsy, or other chronic conditions
- Z Senior cats with multiple medications
- Z Cats recovering from surgery that need supervised care
- Z Cats with anxiety or behavioural needs that benefit from quiet, low-stress accommodation
And more...
The list here is by no-means exhaustive.
It is intended simply to demonstrate the types of conditions we are in a position to manage when your best pal boards with us, providing the confidence you need to take the break you so richly deserve, knowing your cat is being expertly looked after.
We bridge that gap between standard boarding and an animal hospital. Your cat doesn't need 24-hour hospitalisation, but that's what you'd be paying for in an animal hospital. Instead, we provide specialist boarding that has all the same levels of care needed to manage even the most complex medical conditions.
We provide -
- Quiet, low-stress individual suites
- Trained staff using standardized care procedures
- Secure medication storage and accurate records
- Daily health observations
- Communication with your cat's usual vet when needed
- Updates to your cat's medical record, to ensure continuity of care with your usual vet
Boarding Prices at The Cat Complex
Single Cat Standard
$50 per night
Own food, no medication required. Includes observations for stress-related conditions and general wellbeing
Two Cats, Double Cabana
$75 per night
Own food, no medication required. Includes observations for stress-related conditions and general wellbeing
Big Cat Standard (>6kg)
$75 per night
Double cabana for single occupancy. Own food, no medication required. Includes observations for stress-related conditions and general wellbeing
Diet and Medication Addons
Single Cat Complex Diet
$68 per day
For cats with varied dietary requirements (AM/PM variations etc). Includes observations for stress-related conditions and general wellbeing
Single Cat With Once a Day Meds
$68 per day
Own food, once a day medication required. Includes observations for stress-related conditions and general wellbeing.
A second cat in the same cabana, with no meds required, can be added for $25 per day.
Single Cat With Twice a Day Meds
$90 per day
Own food, twice a day medication required eg diabetics etc. Includes observations for stress-related conditions and general wellbeing.
A second cat in the same cabana, with no meds required, can be added for $25 per day.
PUBLIC HOLIDAY SURCHARGE: $55 per cabana
If your cat doesn't fit neatly into the above price categories (it's not a new cardboard box after all), give us a call to see what we can do to help.
Why The Cat Complex Is the Best Boarding for You, Your Cat, and Your Cat's Needs

- Cat-Only
- Advanced TLC - We Get to Know Cats as Individuals
- We Specialise in Complex Boarding Requirements
- Everything We Do is Fully Documented
- Diabetics Welcome
- Behaviourally Difficult Cats Can Be Managed
- Costs Are Tailored to Individual Requirements
- Premises Are Guaranteed Flea Free - All Cats Are Checked On Arrival
- A Peaceful Environment - No Odour, Low-Stress
- Double Cabanas Available for Paired Cats
Book Your Stay
Our Furry Friends Travel to Us From
North Sydney
Ryde
Epping
Hornsby
Manly
Dee Why
Broookvale
Mona Vale
Lane Cove
Mosman
Neutral Bay
Crows Nest
Lindfield
Turramurra
Wahroonga
Castle Hill
Pennant Hills
Eastwood
Northbridge
Willoughby
